Association Governance Services

Communication

• One of the most effective ways to help increase support of Board decisions is through communication.
• If the members are informed of the issues facing their community and understand why the Board makes the decisions that it does, then they are more likely to support and comply with those community decisions.
• Effective communication also allows Members to voice their comments, requests, concerns and ideas. The Board then makes it's decisions based on the best interests of the entire membership.
• To achieve support and adherence to the governance by the membership we foster communication through board and committee meetings, newsletters, community cable channels, private intranets for the board and committees, and Online Services for members to stay abreast of board and committee meeting schedules, meeting minutes, and actions taken.
• With our communication programs, members can even participate in membership surveys.

Responsibilities

Clear delineation of association responsibilities allows the association to optimize the use of Board, committee, and volunteer resources. Our management philosophy views the Board of Directors as the policy making body of the association. Our managers act as advisor to the Board when our expertise and experience can add value. We view our role as the Managing Agent for your community responsible for carrying out the directives of the Board. In this way the Board may delegate the day-to-day operations of the association to the manager such as:

• Obtaining bids for repairs and projects
• Hiring and supervision of staff
• Prepare annual budget draft for Board review and approval
• Plan Board meetings and annual Board election
• Report delinquencies and handle collections up to account turnover to the attorney
• Handle paperwork for sales and rentals
• Keep Association records, including minutes, annual reports, Federal and State tax returns, insurance documents, warranties, contracts, employee records, etc...
• Completing regular inspections of the property
• Reporting violations of the Covenants, Rules and Regulations, and of Desgn Standards 
• Providing notice to homeowners whose property is out of compliance
• Work with the homeowner to resolve the issue